Revenue Manager - Waldorf Astoria Washington DC

Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as the Revenue Manager!

The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this is the new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences. 

In this role, you will be responsible for monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability.

The ideal candidate will have at least 1-2 years Revenue Analyst experience. Proficiency in Excel is required and experience with Hilton systems is preferred, but not required.

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What will I be doing?

As a Revenue manager you will monitor group and transient business thresholds within the five-year forecast to ensure measurable improvements for demand and availability. Supply critical analysis on the effect of short range decisions effecting occupancy, average rate and rooms profit goals within the current 53-week (Netrez/OnQ PMS) period. Analysis of city events and activities and to project the effect of opportunities they create. Monitor competitive analysis. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Managing and maintaining group and transient inventory controls: Daily review and implementation of room accommodation and rate inventory controls in Netrez/OnQ PMS and OnQ RMS. Includes weekly implementation of roll-in controls. Ensure group inventory and cut-off dates are managed according to demand. Implement all blackout dates in Netrez/OnQ and review monthly to determine if adjustments are needed. Work with Director of Front Office to ensure that sellout strategies are in place, and that OnQ PMS and Netrez are balanced daily. Ensure OnQ FMS and the General Ledger are balanced daily as it relates to past actuals.
• Develop, monitor and adjust sales and pricing strategies: Conduct a weekly Revenue Management Meeting where the appropriate booking period is evaluated for proper rate and availability control. The Revenue Manager will provide a synopsis of results vs. decision from the previous week and lead discussion on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment. Daily review of Delphi/DMPE reports: GRC, Backlog Report (monthly), Daily Transaction reports and Overrides report. Address concerns and action plans with Director of Sales. Develop annual transient pricing. Ensure pricing in consistent in all distribution channels (Netrez/OnQ PMS, GDS, Internet).
• Provide critical analysis of strategies, room statistics and demand factors: Review end of month rooms statistics reports including FMS, Monthly Revenue Management Reports, STAR, HILSMART, Key Hotel Marketing Reports, Report of Operations, and provide critical analysis on performance vs. forecasts and results of implemented strategies. Conduct displacement analysis of group business, as needed, to determine impact potential business will have on RevPAR. Review all tentative and definite group bookings, to ensure that they support implemented strategies. Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed. Analyze past and present trends and make recommendations for future strategies.
• Forecasting: Prepare all Weekly, Monthly, Rolling Forecasts and Annual Budget using OnQ RMS, Excel, OnQ FMS, Delphi/DMPE, and Netrez/OnQ PMS.
• Competitive and Demand Analysis: Review all competitive shops on a consistent basis (at least once per week) and identify selling strategies and market trends. Review Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators. Maintain historical data on events and performance on any promotions during these demand-generating events.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)  
• Go Hilton travel discount program 
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development 
• Team Member Resource Groups
• Recognition and rewards programs