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Description du poste



Poste

It’s a very exciting time to join LOEWE as we go through a rapid period of growth. If you are a fan of LOEWE this is a fantastic opportunity to join our LOEWE store.

You will be a true Brand Ambassador, ensuring efficient day-to-day running of the store and that our clients enjoy positive and memorable experiences.

As a Store Manager you will be a role model to the team with a responsibility for maximising sales, profitability and efficiency standards.

Key Functions

Brand Ambassador, Customer Service and Public Relations 

  • Embody the brand image for customers and the store team whilst demonstrating a strong understanding of the brand DNA.
  • Excite and instill passion and pride for the brand.
  • Enhance customer service standards in store to ensure a world class experience is delivered at all times.
  • Maintain store standards that reflect the brand image at all times.
  • Lead and coordinate in store and promotional events.


Business Management 

  • Monitor sales performance, analyse results and forecast trends to propose commercial action plans to maximise sales and minimise costs.
  • Oversee the boutique’s operational processes to ensure best performance.
  • Coordinate the supervision of sections and internal store processes related to inventory, maintenance, safety, visual & image standards, and service quality at the point of sale, in order to ensure full compliance with the company´' objectives in these areas.


People Development

  • Excite, motivate and lead the team.  
  • Optimise staff competencies to lead business growth by giving appropriate, timely and specific feedback.
  • Train store staff by preparing products and sales training materials, delivering training sessions, and reviewing results and training needs.


Profil
  • Knowledgeable and passionate about Fashion, Art, and Culture
  • Open, fun, lively and connected to Milan life
  • Minimum of 7 years sales experience in a luxury or high fashion environment is required, with proven experience managing RTW and/or Leather Goods
  • Brand Ambassador to represent LOEWE´s brand image and to deliver a unique customer experience
  • Proficient English and Italian, other languages will be considered as an asset


Détails

Contrat
Temps plein
Localisation
Milan, Italie
Département
Ventes et marketing
Début
Dès que possible
Durée du contrat
Indéfini

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