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Description du poste


It’s a very exciting time to join LOEWE as we go through a rapid period of growth. If you are a fan of LOEWE this is a fantastic opportunity to join our LOEWE store.

You will be a true Brand Ambassador, ensuring efficient day-to-day running of the store and that our clients enjoy positive and memorable experiences.

As a Store Manager you will be a role model to the team with a responsibility for maximising sales, profitability and efficiency standards.

Key Functions

Brand Ambassador, Customer Service and Public Relations 

  • Embody the brand image for customers and the store team whilst demonstrating a strong understanding of the brand DNA.
  • Excite and instill passion and pride for the brand.
  • Enhance customer service standards in store to ensure a world class experience is delivered at all times.
  • Maintain store standards that reflect the brand image at all times.
  • Lead and coordinate in store and promotional events.

Business Management 

  • Monitor sales performance, analyse results and forecast trends to propose commercial action plans to maximise sales and minimise costs.
  • Oversee the boutique’s operational processes to ensure best performance.
  • Coordinate the supervision of sections and internal store processes related to inventory, maintenance, safety, visual & image standards, and service quality at the point of sale, in order to ensure full compliance with the company´' objectives in these areas.

People Development

  • Excite, motivate and lead the team.  
  • Optimise staff competencies to lead business growth by giving appropriate, timely and specific feedback.
  • Train store staff by preparing products and sales training materials, delivering training sessions, and reviewing results and training needs.

  • Knowledgeable and passionate about Fashion, Art, and Culture
  • Open, fun, lively and connected to Milan life
  • Minimum of 7 years sales experience in a luxury or high fashion environment is required, with proven experience managing RTW and/or Leather Goods
  • Brand Ambassador to represent LOEWE´s brand image and to deliver a unique customer experience
  • Proficient English and Italian, other languages will be considered as an asset


Temps plein
Milan, Italie
Ventes et marketing
Dès que possible
Durée du contrat

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