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Mandarin Oriental
Publiée
Fermé
Spa Concierge Agent 水疗礼宾员
À propos du poste
Scope of Position
The Spa Concierge Agent is responsible for, but not limited to booking all spa treatments, explaining services to guests, any POS sales including retail and checking in and checking out all guests in a professional manner. Spa concierge Agent reports to Spa Operations Supervisor.
Requirements
University or post-graduate diploma is required
At least 2 years’ working experience preferable in Hotel, Spa or Club Reception role
Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks
Must be self-motivated
Must be flexible and able to work efficiently under pressure
Must work in a safe, prudent and organized manner
Must have mathematical skills, technical aptitude and spa knowledge
Must have a commitment to follow all local and corporate policies and procedures as they relate to the Spa and hotel
Must have knowledge of current spa trends in the industry
Must be able to relate to all levels of management and colleagues
Must have excellent interpersonal and communication skills
Must have knowledge of holistic concepts that relate to the well-being of all guests in a spa environment
Must be open to learning about treatments and concepts that derive from other cultures
To set a standard at all times in professionalism, appearance and attitude as expected of all spa colleagues
To be adaptable and accountable for all actions
Consistently strive for a higher level of achievement both personally and professionally
Must takes into account levels of service, buying styles, ages and demographics of guests
The ability to up sell services, recommends products, and assures client satisfaction
Must be willing to be proactive, take initiative and be held accountable when dealing with guests
Must be comfortable handling cash, checks, credit cards and be comfortable submitting accounting documentation at the close of shift and be held accountable
职责范围
工作负责但不仅局限于水疗项目的预定工作、专业地向客人介绍和解释治疗服务、POS销售包括零售和到达和送行服务。
职位要求
自我激励,上进心强.
必须有良好的数学思维,技术能力,及Spa知识
必须遵守Spa和酒店的所有政策,制度
要了解当今Spa行业的趋势
必须愿意学习理疗知识及其他文化中Spa的观念
Advertised: China Standard Time
Applications close: China Standard Time
The Spa Concierge Agent is responsible for, but not limited to booking all spa treatments, explaining services to guests, any POS sales including retail and checking in and checking out all guests in a professional manner. Spa concierge Agent reports to Spa Operations Supervisor.
Requirements
University or post-graduate diploma is required
At least 2 years’ working experience preferable in Hotel, Spa or Club Reception role
Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks
Must be self-motivated
Must be flexible and able to work efficiently under pressure
Must work in a safe, prudent and organized manner
Must have mathematical skills, technical aptitude and spa knowledge
Must have a commitment to follow all local and corporate policies and procedures as they relate to the Spa and hotel
Must have knowledge of current spa trends in the industry
Must be able to relate to all levels of management and colleagues
Must have excellent interpersonal and communication skills
Must have knowledge of holistic concepts that relate to the well-being of all guests in a spa environment
Must be open to learning about treatments and concepts that derive from other cultures
To set a standard at all times in professionalism, appearance and attitude as expected of all spa colleagues
To be adaptable and accountable for all actions
Consistently strive for a higher level of achievement both personally and professionally
Must takes into account levels of service, buying styles, ages and demographics of guests
The ability to up sell services, recommends products, and assures client satisfaction
Must be willing to be proactive, take initiative and be held accountable when dealing with guests
Must be comfortable handling cash, checks, credit cards and be comfortable submitting accounting documentation at the close of shift and be held accountable
职责范围
工作负责但不仅局限于水疗项目的预定工作、专业地向客人介绍和解释治疗服务、POS销售包括零售和到达和送行服务。
职位要求
自我激励,上进心强.
必须有良好的数学思维,技术能力,及Spa知识
必须遵守Spa和酒店的所有政策,制度
要了解当今Spa行业的趋势
必须愿意学习理疗知识及其他文化中Spa的观念
Advertised: China Standard Time
Applications close: China Standard Time
- Département: Concierge
Fermé
Spa Concierge Agent 水疗礼宾员
Temps plein, Indéfini
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