Front Office Agent
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Front Office Agent

ME Milan il Duca 5*



Front Office Agent

À propos du poste

ME Milan Il Duca is looking for a Front Office Agent to join our Front Office Department. We are looking for a passionate candidate who has good interpersonal and organizational skills and believes to have the propensity for relationships with customers.

Job Summary: To manage properly all the activities related to Front Office Department

Main Responsabilities:

- Check-in and check-out hotel guests in a timely and professional manner.
- Process all payments according to established procedures.
- Welcome guests in a friendly, prompt, and professional manner
- Register guests, issue room keys and provide information on hotel services and room location
- Up-sell rooms when possible, to maximize hotel revenue
- Accurately process all cash and credit card transactions in accordance with established procedures
- Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Respond appropriately to guest complaints
- Make appropriate service recovery gestures in order to ensure total guest satisfaction.
- Perform other duties as assigned.

À propos de vous


- Must be fluent in English; other languages are preferred.
- 1 year experience in a fast environment in the same or similar position in a hotel/resort.
- Passionate for Hospitality and with a strong attitude to interpersonal relationships

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.
La informiamo inoltre che i Suoi dati personali forniti volontariamente mediante il Suo curriculum vitae, saranno da noi trattati con modalità manuali ed elettroniche al solo fine di valutare una Sua possibile candidatura all’interno nei nostri hotel nel rispetto dei principi di sicurezza e riservatezza sanciti dal D. Lgs. 196/2003.
Ai sensi dell’art. 29 del D. Lgs. 196/2003 il Responsabile del trattamento dei Suoi dati personali è l’HR Manager del Me Milan Il Duca.
Rimane Vs. libera prerogativa esercitare i diritti contemplati dal Codice Privacy (art. 7 del D. Lgs. 196/2003) scrivendoci ai seguenti riferimenti: Hotel Me Milan Il Duca – Direzione del Personale – Piazza della Repubblica 13, 20124 Milano .
Si prega di inviare il proprio curriculum vitae con foto ed autorizzazione al trattamento dei dati personali in base al D.Lgs. 196/2003.
  • Langues requises: Anglais et Italien. Espagnol est un plus


Located in the heart of the action and near the city’s main museums, exclusive boutiques, fashionable hot spots and trendy night clubs, ME Milan - Il Duca is one of the leading hotels in Milan. It is contemporary and cutting edge in style and located in one of the fashion capitals in the world.

Designed by the world famous architect Aldo Rossi, amongst its fantastic services and facilities ME Milan - Il Duca provides 132 exquisitely designed, modern rooms, including 34 suites; a high-energy steakhouse restaurant from New York - STK; Rooftop Bar with outdoor terrace and spectacular panoramic views of the new skyline of Milan including the new towers in the Garibaldi area. The hotel also consists of twoexecutive boardrooms a total of 100 m2 a modern, fully equipped gym, open 24 hours a day and high speed Wi-Fi internet.

Voir le profil

Front Office Agent

Milan, Italie

Temps plein, 6 mois

Date de début du contrat:Dès que possible

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