Soho House
Publiée
Membership and Member Events Manager - Little Beach House Malibu
À propos du poste
The Role…
At Soho House the Membership & Member Event Manager is responsible for directly building and defining the local membership community to ensure the membership culture and experience are maximized. They will manage their time to manage member retention and inquiries (30% of time), conceptualization and executing member events (30%), and on the floor face time with members and their guests (40%). You will be a direct link between our members and operations, acting as a voice for our members.
Main Duties…
- Act as the face of the House to members, creating solutions and responses for all inquiries
- Collaborate with the Head of Membership and Communications to support member retention
- Lead the event programming and vibe of the property as well as tell hyper-local stories about the neighborhood the House occupies and its creatives
- Connect and network with the local creative community to build awareness about the House and support new member acquisition
- Support the Head of Membership & Communications in fostering an engaged committee that consistently generates quality member applications
- Monitor atmosphere and ambience; leveraging data and member feedback to inform and refine the member experience
- Contribute to inter-departmental collaboration to create and maintain a thriving membership community
- Host coffee chats, dinners, member introductions, committee meetings and events to ensure a consistent connection with the membership
- Evaluation of membership applications in accordance with our standard
- Manage member behavior, compile daily reports, action member follow-up, and escalate to People & Development partners when necessary
- Facilitate access to the club for visiting high profile members and curated guests
- Build and create a diverse database of talent, collaborators and experiences ensuring the House calendar captures the current cultural zeitgeis
- Events budget adherence and management in conjunction with the Head of Membership
- Capture and curate the vibe of the property by telling hyper-local stories about the neighborhood the House occupies and its creatives
- Compose compelling copy for all events
- Required to spend time daily on the floor of the relevant House, supporting members and colleagues
- May require working beyond normal office hours, including nights and weekends, depending on business needs
Requirements…
- 3+ years of event programming or event production experience
- A long-term resident of the area with an extensive local network
- Creatively driven and culturally in-tune to foster and maintain relationships
- Collaborative and communicative providing direction and delegating as required
- Organized and detail oriented
- Ability to multitask and execute under pressure in a demanding fast-paced environment
- Flexible schedule including long hours and regular evening event coverage
- Performs other duties as required
- Budget management experience
Benefits...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
- Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
- Paid Time Off: Full- Time Employees have sick day's + vacation days
- Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
- Learning & Development: An extensive range of internally and externally run courses are available for all employees.
- Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
- Département: Événementiel
L'entreprise
Soho House & Co was founded in London, in 1995, as a private members’ club for those in film, media and creative industries. We have since expanded to include Houses across Europe and North America, as well as restaurants, cinemas, spas, workspaces and hotels.
Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact. From the beginning, and throughout our 25-year history, our members have always been at the heart of everything we do
We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
Membership and Member Events Manager - Little Beach House Malibu
Temps plein, Indéfini
Date de début du contrat:
