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The Shelbourne Autograph Collection

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Door Attendant

À propos du poste

Job Number 23100083
Job Category Rooms & Guest Services Operations
Location The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
Transport guest luggage to and from guest rooms and/or designated bell area.
Assist with luggage storage and retrieval.
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
Supply guests with directions.
Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
Communicate parking procedures to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.
Maintain awareness of undesirable persons on property premises.
Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.
Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Département: Concierge Réception

À propos de vous

Langue requise: Anglais.

L'entreprise

The Shelbourne is Dublin’s most prestigious and historic five star property. For almost 200 years, it has been the beating heart of hospitality, unforgettable experiences and luxury within the capital.

The hotel offers 265 exquisitely appointed guest rooms, including 19 lavish suites, many named after the hotel’s most notable guests. For special celebrations and distinguished business events, the 10 historic meeting rooms can host gatherings of up to 348 guests.

The Shelbourne offers a compelling range of options for dining and socialising. In The Saddle Room, the hotel’s grand culinary heritage is celebrated with a traditional fine dining menu built around Ireland’s most spectacular produce, served with a sense of theatre and style. The Lord Mayor’s Lounge, sometimes called Dublin’s most iconic drawing room, hosts the elegant ritual of Afternoon Tea. No. 27 The Shelbourne Bar offers a lively atmosphere and a menu of casual but elevated bar classics, while the intimate and unusual 1824 Bar specialises in spectacular cocktails and top shelf whiskeys. The legendary Horseshoe Bar has been a favourite haunt of Dublin’s literary and artistic icons for generations. The Terrace is the newest dining experience at The Shelbourne: an indoor/outdoor space within the hotel, it is full of character and comfort, serving fine wine and sharing platters.

Other facilities include a luxurious spa, offering a full menu of indulgent face and body treatments from highly trained therapists, a full service salon offering hairdressing, makeup application and manicures and a Health Club featuring a swimming pool, leading-edge fitness equipment, and a schedule of engaging and challenging classes led by expert instructors.

This magnificent hotel offers the finest training and opportunity to further enhance and develop your hospitality skills.

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