Welcome to TheFork! We're on a mission to bring people together, feed the human spirit and champion restaurant culture because we strongly believe the best things in life happen around the table, and we want you to experience those unforgettable moments. 🍽
Founded in 2007 and present in 12 countries, we are the leading restaurant booking platform across Europe and Australia, and offer the broadest community of diners access to thousands of incredible restaurants. How do we make this happen? Through our exceptional lineup of products:
📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease
💻TheFork Manager: our innovative software tool that digitises restaurant operations and helps restaurateurs manage their bookings and increase their revenue
💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app, making the payment process a piece of cake.
We have offices all over Europe, boasting a fully international team from all over the world. We are all foodies at heart, and work together in a flexible, multicultural and positive environment which provides everyone with space to grow, both professionally and personally.What you Will Do?
As a part of our Sales team, you will manage the relationship with our groups customers (restaurants). You will offer to them a personalized service once they have joined the Thefork network.
You will provide support to your client group portfolio and help them with their positioning strategy, revenue management and online marketing. You will set up actions plan defined with Marketing, Customer Support, IT departments.
Who you are
- Expand our business and create new leads/accounts that support our Growth for the UK Market.
- Working closely with our team of Marketing Local Planning you will develop promotional plans of your group portfolio in order to ensure the best offer to our users.
- You will negotiate favorable win-win conditions, allowing the restaurant to optimize their margins and increase seat-occupancy rate.
- You will ensure the support and training to use our tools
- You will express user requirements and work with our teams to constantly improve product relevance of Thefork websites and applications with respect to your knowledge of restaurants.
The knowledge and skills required to perform this position are typically acquired through a Bachelor or Master’s Degree in Commerce and Tourism along with 5-6 years of relevant work experience within tourism, catering and / or leisure firm. You know the revenue management related issues.
Empathetic, very comfortable on the phone, having analytical and creative mind, you are always able to offer your customers the best solutions. You are able to quickly establish a climate of trust which conduces to the development of the business relationship.
You are autonomous and familiar to strict targets. Experience in the field of the Internet would be a plus.What we offer you
🏠 A Permanent contract (that can be useful in life)
💸 Competitive fixed salary, bonus and equity (yes, equity!)
⚖️ Flexible working environment (2 days home office per week, offices in Europe, Argentina, Australia)
🏥 Health insurance fully covered by the company
🏋️♀️ Lifestyle benefit program
💚Complementary time off to spend with your loved ones in your most important moments in life*
🍕Lunch vouchers (because yes, we like to try our best restaurants)😄
A happy team (not everybody like our jokes, but we try our best)
🏳️🌈 International and inclusive working environment
🎓Continuous learning and development programs (with full access to LinkedIn Learning!)
🍴 Amazing offices with dining, coffee point on each floor, and leisure area
😌Free access to the Calm app
🎤 Team building events (we love karaoke. A lot. A lot.)We believe that we are better together, and at TheFork we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great.