Ticketing Agent
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Ticketing Agent

DICE

Publiée

Fermé

Ticketing Agent

À propos du poste

ABOUT US
DICE is the world’s most-loved discovery and ticketing platform for live shows and live streams, delivering exclusive, high quality entertainment to fans across the world.
We bring fans and creators together with our technology, working closely with the best artists, promoters and venues in music and culture. In April 2020 we launched DICE Live Streaming, connecting fans across the globe with the very best live events.
DICE is a place for people who are ambitious, humble and talented. For those who want to learn at pace and have a true passion for music and culture. Our HQ is in London, we have teams in New York, LA, Paris, Barcelona, Milan, Mumbai and Samara and we’re live in 139 countries. You can read more about what we’ve been up to here in our recent Forbes and Rolling Stone articles.
And now, we’re looking for a Ticketing Agent to join the DICE Italy team in Milan.

THE ROLE AND TEAM
You’ll focus on the Italian market, providing our partners with the best service and ensuring their needs are always exceeded. You’ll be the first point of contact for any request, and will need to be confident knowing all the processes around the partner lifecycle.
You’re the kind of person who finds a way to solve any problem and adapts to a fast-changing environment with ease.
NOTE: This is a full-time role based in our Milan office, and requires working a fixed schedule of hours across seven days per week.

WHAT YOU’LL DO
Provide backend event support to all DICE Partners.
Be the first point of contact with SIAE agency and for all SIAE related projects.
Work collaboratively across all business functions to ensure all client SLAs are met.
Provide 1st tier support for selected DICE Partners.
Identify opportunities for process improvements and work collaboratively to implement them.
Spot bugs and internal tools requirements, and communicate them to the product team.
Communicate professionally and effectively with partners and colleagues in local and remote offices.
Fermé

Ticketing Agent

Milan, Italie

Temps plein, Indéfini

Date de début du contrat:

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