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Trova Corsi nel Settore Alberghiero e Turistico

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Time Management Fundamentals
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Effective time management is an indispensable skill. Best-selling author and business coach Dave Crenshaw lays the theoretical and practical foundations for managing your time and becoming more productive.
Durata
3 ore
Formato
Online
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Onboarding New Hires as a Manager
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Explore the work you need to do as a manager before a new employee’s first day, and find out about ways to make their first 90 days and beyond a successful experience for everyone.
Durata
32 minuti
Formato
Online
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Crisis Communication
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Every organization needs to plan how to communicate internally and externally in the event of a crisis. In this course, business communication expert Laura Bergells walks you through the process of preparing your organization to communicate with employees, customers, suppliers, media, and the public at large. She'll cover identifying audiences, assembling a crisis response team, crafting an initial statement, and evaluating your response once the crisis has passed.
Durata
1 ora
Formato
Online
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Research Methods in Tourism Studies
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Explore the science of research methods in relation to analysing the travel and tourism industries.
Durata
1 mese
Formato
Online
English pronunciation in a global world
In this course you will improve your English pronunciation skills and learn about speaking English in today's globalised world.
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Market Research Specialization
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Offered by University of California, Davis Research Techniques + Data = Marketing Superhero. Deliver valuable customer insights for your business.
Durata
4 mesi
Formato
Online
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General Receptionist
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This General Receptionist course will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today's technology-based offices.
Durata
Self-paced
Formato
Online
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Certified Front Desk Representative (CFDR) Online Program
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Identifying equipment and systems used by front desk staff Understanding the importance of key control Identifying the steps and tasks involved in pre-arrival, check in, and departure Demonstrating effective sales and upselling techniques used by the front desk.
Durata
Self-paced
Formato
Online
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Digital Marketing Specialization
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Offered by University of Illinois at Urbana-Champaign Drive Customer Behavior Online. A six-course overview of the latest digital marketing skills, taught by industry experts.
Durata
8 mesi
Formato
Online
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Front Office Management Certificate
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Historical perspective of hotels and any other establishment that require a good front office department Sources of revenue for hotels Improving the meeting and function space of hotels Deciding on your desired profit margin by effectively factoring cost of rooms, foods and opportunities Different classification of hotels Target audience for hotel establishments Effectively differentiating room sales by dividing your accommodations into group rooms and transient rooms Understanding market segmentation including corporate segments, group market segments, business segments, group market segments and pleasure segments Different types and designations of hotel rooms Importance of good architecture in providing excellent hospitality service Effectively managing a hotel and its front office How to meet and greet guests and guide them to their excellent room accommodations? Determining the best mode of payment Training the front desk clerk Deciding on the best room rate structure Working with the property management system Accurately performing night audits Providing the best housekeeping services Measuring the performance of the hotel and the guest service on a regular basis
Durata
Self-paced
Formato
Online
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HACCP for Supervisors and Managers
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The aim of this training is to develop an understanding of HACCP-based food safety management, and how it is best implemented and maintained in a food business or organisation.
Durata
3 ore
Formato
Online
International Culinary Studio
Cake Baking
International Culinary Studio
Our Professional Cake Baking Course has been designed to give you the techniques and skills to become a successful cake baker. If you are an aspiring cake baker, then this is the course for you. You will be sure to impress your family and friends or turn your hobby into a business! In this programme you will have access to over 200 demonstrated videos of different cakes and baking products and will bake three different cakes for submission to the Chef Instructor who will give you individual feedback. You can choose to make any three cakes, including: Basic Cakes – Marble Cake with Chocolate Anglaise Sponges – Sponge Fingers which will be used in a Tiramisu Healthy Cakes – Carrot Cake with a Cream Cheese Icing Gateaux – Banana Sponge Roll Genoese Sponge – Hazelnut Cream Icing Fruit Cake – Decorated with Fondant Icing
Durata
3 mesi
Formato
Online
Russell Partnership Technology
Hospitality Business Acumen
Russell Partnership Technology
Advance your knowledge and understanding of finance within the hospitality industry This online course will teach you the finance and business acumen that are required to succeed within the hospitality industry.
Durata
4 ore
Formato
Online
Reception Academy
Opera PMS Hotel Software Home Study
Reception Academy
Learn Opera PMS from the comfort of your home. This course comes with access to the real software.
Durata
3 mesi
Formato
Online
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Office Management and Reception Diploma
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How to handle staff and understand their performance The legal side of various policies and health and safety Communication How to deal with customers and individuals The financial side of things Office layouts The art of delegation Social media How to handle meetings, including chairing them
Durata
15 ore
Formato
Online
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