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Deliveroo
Pubblicata
Chiusa
Customer Care Represantative
Cosa comprende il lavoro
Our restaurant technology products and commercial services provide our portfolio of +100,000 restaurant partners globally a path to long term growth: a key part of our mission to become the definitive food company.
As a Customer Service representative, you will be directly responsible for the on-time delivery of food from Dubai’s finest restaurants to thousands of homes and offices across the city. This is a role for an intelligent, motivated, self starter who is looking for a job that has ample career advancement opportunities.
Responsibilities
Actively monitoring orders placed via Deliveroo up to completion.
Answering inbound calls from customers, riders, and restaurants.
Proactively liaising with riders and restaurants to ensure orders run smoothly.
Providing feedback to relevant departments to help improve our customer experience.
Investigating and resolving customer complaints and queries.
Responding to customer issues via email and phone.
As a Customer Service representative, you will be directly responsible for the on-time delivery of food from Dubai’s finest restaurants to thousands of homes and offices across the city. This is a role for an intelligent, motivated, self starter who is looking for a job that has ample career advancement opportunities.
Responsibilities
Actively monitoring orders placed via Deliveroo up to completion.
Answering inbound calls from customers, riders, and restaurants.
Proactively liaising with riders and restaurants to ensure orders run smoothly.
Providing feedback to relevant departments to help improve our customer experience.
Investigating and resolving customer complaints and queries.
Responding to customer issues via email and phone.
- Dipartimento: Assistenza clienti Assistenza clienti
Chiusa
Customer Care Represantative
A tempo completo, A tempo indeterminato
Data di inizio: