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Quality Assurance Test Analyst

BCD Travel



Quality Assurance Test Analyst

Cosa comprende il lavoro

Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for a Quality Assurance Test Analyst

who enjoys both a buzz and a challenge to join our Global team.

Quality Assurance Test Analyst

Full-time, (home)based in the US

This dynamic US-based position would be responsible for quality control and technical troubleshooting of production issues as it relates to us serving certain US-based clients. You will work closely with a cross-functional team that includes counterparts in Engineering, Dev-Ops, First-line support, off-shore QA and Support teams, and many other departments. Your performance will be measured by your ability to effectively communicate with all stakeholders, troubleshoot production issues during US daytime, detect and follow up on application errors and perform quality assurance of the system when there are no issues or inquiries. 

We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don’t just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

A snapshot of this opportunity

  • Work with our technology and product teams to understand platform capabilities and operations; learn how the platforms work and be the expert on the team / go-to person for technical and functional product knowledge during US daytime
  • Support the day-to-day production operations by troubleshooting issues reported by first line support or discovered by other means, finding right resources to fix issues when issue can’t be fixed by configuration changes, validating the fix, facilitating deployment of the fix, and communicating with all stakeholders in courteous and professional manner along the way
  • Take initiative to independently discover bugs, data and configuration imperfections, both manually and using monitoring/reporting/logging system, automated tools and drive continuous product improvement
  • Collect data for analytics as requested
  • Perform QA duties when time permits
  • Participate in developing tools for internal usage when time permits
  • Participate in optimizing/automating recurring activities
  • Communicate efficiently with offshore team located in Ukraine

How you can set yourself apart

  • Extensive experience in QA of web applications and troubleshooting issues
  • Significant experience tracing issues through complex logs (prior experience with Splunk is a big plus)
  • Good understanding of XML and JSON data structures with significant experience using tools like SOAP UI and Postman to emulate requests to various APIs
  • Ability to understand complex multi-tier architecture and trace issues to a particular system component
  • Prior experience with source code managements systems (e.g. Git)
  • Technically oriented with strong attention to detail and analytical abilities
  • Excellent written and oral communication skills
  • Ability to quickly learn about new technologies and gain deep understanding in existing complex enterprise-level platform
  • Ability to multi-task, prioritize, and complete projects in a timely manner, working with little guidance and minimal supervision
  • BA/BS in a technical discipline
  • Prior experience in travel industry and knowledge in GDS Sabre

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others are also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit


Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via Note: send your application via the website only.

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*Note: We’ll give preference to internal and/or furloughed employees.



Quality Assurance Test Analyst

Dallas, TX, Stati Uniti

A tempo completo, A tempo indeterminato

Data di inizio:Il prima possibile

Ultima data di inizio:

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