Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Data entry of guest information through the system to Government Website according to the local standards. Provide information to guests about room features, property amenities, and local areas of interest. May process food & beverage orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
2'500 + Service Charge
Fully furnished shared accommodation in a peaceful residential community
What we offer:
We will support you in and out of the workplace by offering:
• Coverage of all costs related to the employment visa and recruitment flight ticket
• Tax free income
• Private medical insurance cover
• Fully furnished shared accommodation in a peaceful residential community
• Return flight allowance to your home country every 24 month
• 30 calendar day as vacation per year
• Learning and development opportunities
• Unlimited Career Opportunities (internationally and locally)
• Discounts on hotel rooms for you, your friends and family
• Discount in Food & Beverage in selected restaurant and bars in Dubai and the rest of the world
- Operate telephone switchboard station in order to answer telephone calls.
- Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
- Instruct guests on how to access the internet and guest room entertainment features (e.g., streaming video).
- Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.
- Test communications equipment and ensure it is working properly.
- Assist other departments with speed dial set and divert calls accordingly.
- Save Emergency Reports during the shift.
Lingue richieste: Russo e Inglese. Arabo è un plus
Designed by Italian architectural firm Antonio Citterio Patricia Viel and Partners, the Bulgari Resort & Residences Dubai will be located on the exclusive Jumeira Bay Island, off the coast of Jumeirah Beach Road, sculpted in the shape of a titanic seahorse.
The luxury marine 1.7 million sq ft. complex will be framed by lush landscaped gardens and it will be defined by 100 rooms and suites, 20 residential villas and a marina, all accompanied by a full range of luxury amenities.