Front Office Agent
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Front Office Agent

Cosa comprende il lavoro

Receptionist :
• Ensure the efficient running of the Reception according to the Hotel’s policies and procedures
• Handling the company’s finances, including reconciling accounts and processing payroll
• Assist the Front and Back Office Manager with any reservation inquiries by telephone, email, or online booking (direct and OTA’s)
• Answering questions about hotel policies, room availability, and other customer service issues
• Providing customer service to guests by answering questions about hotel amenities and services, making reservations for guests, and helping with problems
• Coordinating special events at the hotel such as weddings or villa rentals, in conjunction with the Front Office Manager
• Assisting the manager with other administrative tasks such as payroll processing, accounting, and bookkeeping
• Maintaining records of customer information such as contact information, preferences, and previous interactions with the company
• Make sure the property’s atmosphere is welcoming at all times
  • - Free accommodation (10-minute drive away) shared
  • - Free meals (lunch and dinner) during working days - Uniform
  • Dipartimento: Reception

Su di te

• Effective communication skills
• Attention to detail
• Customer service
• Organizational skills
  • Lingua richiesta: Inglese. Italiano è un plus


In the heart of Tuscany’s wild Maremma, the 12th century castle is today a secluded boutique hotel with 9 suites.
The estate is surrounded by 40 hectares of organic vineyards, olive groves, and farmland.
The estate captures the essence of contemporary luxury – an experience offering total seclusion, award-winning accommodation and exceptional cuisine.

Vedi profilo

Front Office Agent

Grosseto, Italia

Stagionale, 6 mesi

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