Lobby Ambassador Trainee - DoubleTree by Hilton Beijing
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Lobby Ambassador Trainee - DoubleTree by Hilton Beijing

DoubleTree by Hilton Beijing

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Lobby Ambassador Trainee - DoubleTree by Hilton Beijing

Cosa comprende il lavoro

Lobby Ambassador Trainee(Study and Internship Program 10 -12 months)

Job Source
DoubleTree by Hilton Beijing
Location
China, Beijing
Salary
2500 ~ 3000 CNY
Designation
Front Office
Experience Level
Management Trainee
Job Type
Full Time
Language
English basic

About the job
Lobby Ambassdor is responsible for creating and maintaining a professional relationship with the guests, before guest arrival, during their stay, and after guest departure. Major responsibilities include the room arrangement according to guest’s preferences, in room services as check in, check out, replenishment of amenities and dining.Ensuring a high level of personalized guest services at all times beyond the guest’s expectations. Dedicated and pro active to accomplish any request the guest might have or assistance the guest need. Assuring a proper follow up on guest comments in a respective time frame.
1.Awareness of the different room categories and the room features
2.Conscious of guest’s preferences and needs
3.Manage guest profile & history, and prepare VIP alert, personalized welcome card for guest
4.Ensuring a smooth check in procedure according to the Brand Service Standards
5.Attentive to guest’s inquiries and requests at all times,ensure a follow up is done within the respective time frame
6.Be proactive in offering assistance to the guest
7.Show Hilton Values, especially for intigrety, be familiar with Hilton Honors product knowledge
Achieve monthly Honors enrolment target
8.To have knowledge of Hilton Worldwide Programs, e.g. HHonors, SALT, Guest History etc
9.Provide in room check in, room orientation and basic hotel introduction, check out for all guests
Degree College and Hospitality Major // Gender :Female // Computer skill :Office

*For this study and Internship program
Requirements: At least 18 years old, student or graduated within 5 years in the subject areas of the internship.
Benefits: 3 meals in staff canteen, uniform, accomdation
Stipend: RMB 2500 - Monthly (Scholarship of RMB 3000 at the end of internship)
Other benefits from program: 2 weeks Chinese Culture classes(Scholarship covered)

Su di te

*For this study and Internship program
Requirements: At least 18 years old, student or graduated within 5 years in the subject areas of the internship.
Benefits: 3 meals in staff canteen, uniform, accomdation
Stipend: RMB 2500 - Monthly (Scholarship of RMB 3000 at the end of internship)
Other benefits from program: 2 weeks Chinese Culture classes(Scholarship covered)
  • Lingua richiesta: Inglese.

L'azienda

China Hospitaly & Tourism (CHT) is a international educational exchange group.

Since 2008, CHT is offering to young professionals from all over the world to participate in a unique traineeship experience in China. We connect students and young professionals from hospitality schools to hotel partners in China.

We partner with prestigious hotels that is willing to host young professional in a traineeship program.

We are funded by the hotel industry and our program is FREE.

CHT is tailored to give you the best professional and cultural experience in a traineeship-study
program.
We partner with prestigious universities which will host you in China.
CHT is proud to sponsor you the China Immersion course. The course consists in intensive Chinese language + cultural activities.

Our mission:
To develop young professionals, giving the opportunity to learn different cultures and valuable working experience abroad, to put into practice everything they have learned in theory, helping them to become the leaders of tomorrow.

CHT assists young professionals to put into practice everything they have learned in theory.

Our program provides to young professionals a unique professional experience and culture exchange, helping them to become the leaders of tomorrow in hospitality industry.

In exchange, participants contributes to the hotels with its knowledge in hotel management with a differentiated international perspective, exchanging valuable experience with its local staff.

Be part of this amazing experience with us. Welcome to China !

Vedi profilo
Scaduta

Lobby Ambassador Trainee - DoubleTree by Hilton Beijing

Beijing, Cina

Tirocinio, 10 mesi

Data di inizio:

Ultima data di inizio:

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