Assistant Security Manager
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Assistant Security Manager

Four Seasons



Assistant Security Manager

Cosa comprende il lavoro

The Four Seasons Hotel Minneapolis seeks an Assistant Security Manager to join our talented team!

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.

Essential function of the job:

The Security Assistant Manager supports the Security Director and actively participates in and oversees the day-to-day security operations of the property.

Core Responsibilities:

  • Manage and coach the security team in the absence of the Director of Security;

  • With support from upper management, manage all problems and complaints that may be brought to your attention by guests;

  • Be well versed as per procedures, and communicate them as needed.

  • Motivate, supervise and coach the security team;

  • Support the Director of security with regards to scheduling, holiday management, overtime management always while keeping in the mind hotel operational needs;

  • Actively participate in department meetings and prepare appropriate summaries;

  • As per Four Seasons standards, offer guests a pleasant, efficient and professional service;

  • Act as a support in the onboarding and training process of new employees and help them complete their tasks;

  • Train and develop the Security agents;

  • Help guests who are experiencing problems with their in-room safe;

  • Help guests access their rooms in the event of a lost or defective room key;

  • Welcome visitors, contractors, external vendors and register them in the visitors log;

  • Help direct visitors and guests upon arrival at the hotel and answer any questions they may have;

  • Have excellent knowledge of the services and amenities offered by the hotel as well as their schedules;

  • Ensure that the security spaces and employee entrances are kept clean at all times;

Desired Qualifications and Skills

  • Have excellent resistance to stress and manage it positively and effectively;

  • Be comfortable in a fast-paced environment;

  • Interest and ability to provide outstanding service to our internal, external customers and our suppliers;

  • Maintain a professional appearance and behave in a mature manner with integrity at all times;

  • Attention to detail and ability to multitask in a dynamic environment;

  • Be organized, meticulous and resourceful;

  • Spend long hours standing, walking, kneeling and bending down over the course of the day;

  • Able to carry and lift objects of varying weights using proper equipment and postures;

  • Heightened sense of awareness, especially regarding any alarm signals;

  • Strong computer skills, including a working knowledge of MS Word, Excel, Lotus Notes;

  • 2-3 years’ experience in hotel security or a similar position;

  • Post-secondary degree or certification from a certified school in security or related field;

About Four Seasons Hotel & Private Residences Minneapolis

Four Seasons Hotel Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city’s pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management’s US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown’s only Luxury Spa and a 5000 sq. ft. Pool Deck.

What you can Expect

We offer the following complimentary, market-leading benefits:

  • Daily meals inspired by award-winning chefs

  • Uniforms and uniform care

We also care for our team members through competitive compensation packages, opportunities for career development and advancement, and the following rewards in support of their work-life balance:

  • Parking discounts

  • Staff lounge and cafeteria space with city view

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. This comes from our belief that life is richer when we truly connect to the people and the world around us.

Service Culture

Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.

Learn more about what it is like to work at Four Seasons, visit us:

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

Assistant Security Manager

Minneapolis, MN, Stati Uniti

A tempo completo, A tempo indeterminato

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