Director of Information Technology
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Director of Information Technology

Four Seasons



Director of Information Technology

Cosa comprende il lavoro

Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998…come and find out why.  Four Seasons Resort and Residences Anguilla is seeking a Director of Information Technology with experience delivering exceptional service.  The deeply instilled Four Seasons culture is personified by its employees; people who share a single focus and are inspired to offer great service. Join a Talented and Dynamic Team on the Oasis of Anguilla
Be a part of the Four Seasons Resort and Residences Anguilla. A self-governing territory of the United Kingdom, Anguilla is rich in history and island culture. Located in the beautiful islands of the Caribbean, Anguilla preserves its natural beauty and tranquility.  Four Seasons Resort and Residences Anguilla offer secluded luxury amid a high-end atmosphere.  Our well-traveled and discerning guests enjoy white sand beaches, turquoise water, world-class dining, a luxurious spa and a lively Caribbean experience.
  • Ensure critical systems, specifically Front Office Property Management System, Call Accounting and Food
  • & Beverage point of sale computer systems, are available twenty-four (24) hour per day.
  • Ensure effective support for other systems, including back office, sales & catering and human resources applications.
  • In conjunction with the above tasks, act as the hotel’s liaison with both hardware and software suppliers to ensure that the terms of maintenance agreements are followed by all concerned.
  • Establish and maintain user procedures and hardware familiarization for all systems.
  • In conjunction with Hotel Systems Manager and Corporate MIS, coordinate any new system implementation, update or upgrade with hotel staff and hardware or software suppliers.
  • Assist individual departments in setting up computer training for their individual departmental needs.
  • Ensure system security procedures are carried out and are consistent with control requirements and corporate policy
  • Establish and maintain backup procedures for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies.
  • Maintain hotel electronic communications, specifically electronic mail and internet access and ensuring they comply with corporate policy and are available to hotel management as required.
  • Maintain accurate records of system files; software and hardware problems and service requirements.
  • Develop and maintain, in cooperation with the Purchasing Department, a supplier and product list for all stock data processing supplies.
  • Conduct self in a professional manner at all times to reflect the high standards of Four Seasons Hotels.
  • Perform any additional duties as assigned by the Director of Finance.
  • Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. Must be a self-motivator.
  • Bachelor’s Degree in IT is preferred
  • Must have knowledge of cabling; computer networking equipment and operating systems, specifically Windows; personal computer and server hardware; data communications equipment and protocols; and office administration applications.
  • Knowledge of specific hospitality industry applications is desirable
  • Must have strong interpersonal skills and be able to relate to all levels of management. Must be able to assist hotel guests with technical requirements and problems. Must be capable of training users with varying degrees of computer knowledge.
  • Must have a commitment to follow all local and corporate policies and procedures as they relate to Computer Systems and Telecommunications.
  • Must work in a safe, prudent and organized manner
What you can expect being a Four Seasons employee:
  • Deeply instilled values based company culture
  • Complimentary stays at Four Seasons worldwide
  • Free employee meals prepared by the Four Seasons Culinary Team
  • Comprehensive benefits package
  • Executive level incentive plans


Director of Information Technology


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