Group Sales Manager - San Domenico Palace Taormina
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Group Sales Manager - San Domenico Palace Taormina

Four Seasons

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Group Sales Manager - San Domenico Palace Taormina

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GROUP SALES MANAGER

Four Seasons Hotel Milano and San Domenico Palace, Taormina, a Four Seasons Hotel - are looking for a high-performing Group Sales Manager to join their team.

Our Sales Manager will promote and sell to group segment in the assigned markets, generate hotel/resort awareness through direct phone sales, direct sales calls, fam trips and tradeshows.  The successful candidate has an analytical mindset, excellent negotiation skills and strong decision-making abilities. 

This position is based at San Domenico Palace, Taormina and will report to our Director of Sales.

Full Time.

Work authorization for the location is required.

RESPONSIBILITIES

  • Liaise and strengthen relationship with main accounts in order to drive business and increase fare market share

  • Utilize Various Prospecting Resources to solicit and secure new business on behalf of hotel.

  • Use company wide programs, sales developments, prospecting projects, Worldwide Sales offices customer events and reporting for business development.

  • Qualify group business to generate rooms and catering revenue to impact RevPar performance. Follow up on RFPs, prepare proposals and group contracts.

  • Create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved.

  • Collaborate with the appropriate Department in respect of group’s special arrangements;

  • Collaborate with Director of Catering, Sales Managers, Sales Executive and Sales Coordinator in making sure that prior to groups’ arrival all departments have the most updated information in regards to group and event requirements.

  • Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections and fam trips. 

  • Maintain thorough and complete product knowledge of FS hotel properties and in-depth understanding of comp set’s Features/Advantages/Benefits.

  • Perform customer site inspections

  • Conduct sales calls to the assigned territories to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships.

  • Track and focus on conversion to ensure hotel revenue objectives are impacted and achieved.

  • Establish and maintain strong Golden hygiene including account creation, account traces, contact information, client email lists, bookings, etc. in accordance with Four Seasons standards.

  • Understand and maximize the utilization of all automated sales and reservations systems (Opera) involved with group business.

  • Participate in sales meetings and strategy meetings as required.

  • Respond and maintain effective correspondence with all potential and existing clients.

  • Produce and execute quarterly and annual action plans.

  • Participation and contribution to annual Marketing Plan including proposing and managing territory sales expenses and travel budgets

  • Assist the Senior Director of Marketing and the Director of Sales on special projects aiming to increase demand, productivity and profit.



QUALIFICATIONS AND SKILLS

  • Successful candidate must possess legal work authorization in Europe

  • Applicants are required to have at least three to five years in a Group Sales Manager role

  • cluster experience

  • excellent negotiation skills and strong decision-making abilities

  • creative and innovative approach to sales activities

  • reading, writing and oral proficiency in English (and Italian preferred)

  • working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, and Opera



This position is based at the San Domenico Palace in Taormina and the contract is fixed term. The candidate must have a flexible schedule and must possess the legal right to work in Italy. You should be fluent in Italian and in English.  

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of. The opportunity to build a life-long career with global potential and a real sense of pride in work well done.  We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.  As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talents, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice”.

Chiusa

Group Sales Manager - San Domenico Palace Taormina

Taormina, Italia

A tempo completo, A tempo indeterminato

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