Security Officer (oncall)
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Security Officer (oncall)

Four Seasons

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Security Officer (oncall)

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We're Hiring!

Come join our Four Seasons Family! We are looking for oncall security officers. The hourly rate is: $27.30. Help keep ourstaff, guests and property safe all while assisting with creating memorable experiences. This position will require a flexible schedule - shift times and days will vary.

About Four Seasons Resort and Residences Napa Valley

Situated at the northern end of Napa Valley off the famed Silverado Trail, Four Seasons Resort and Residences Napa Valley will offer experiences will capture the imagination of even the most seasoned wine country visitors. Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.  Our employee-centric approach will have you feeling like family in no time! To learn more about Four Seasons Hotels and Resorts, watch this exciting video: We Are Four Seasons .

The Position/Role

The Security Officer reports to the Director of Security. He/She is a part of a team responsible for the security and safety measures throughout the hotel/resort. Will maintain strategic oversight of every aspect of the hotel/resort's physical security and safety for Guests, Employees, Assets and Reputation (GEAR) including staffing, budgets, protocols and procedures as well as crisis management. Security Officers will need to be extremely sensitive towards all occupants and workers, anticipating their needs so we can meet our standards. Security Officers will also be sensitive to everybody’s needs and at times will act as a facilitator, mediator, and informant to maintain a respectful and friendly relationship between and with all occupants of our resort and residences.

Responsibilities

  • Assist resort team with responsibility to ensure the protection of guests, patrons and associates; their property, hotel property, building and grounds. Enforce hotel rules, regulations and policies as well as the departments’ rules, policies and standards.

  • Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by providing training as required.

  • Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.

  • Patrol building noting and correcting safety, security, and fire hazards. Able walk/run up stairs carrying a fire extinguisher.

  • Implement all policies and procedures regarding security and safety.

  • Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.

  • Respond properly in any hotel emergency safety situation.

  • Assist with Worker’s Compensation, complete reports, and maintain a health and safety.

  • Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Initiates and assists General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.

  • Project an image of friendliness, professionalism and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.

  • Act as a liaison with all law enforcement agencies, city and federal agencies and hotel associations.

  • Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.

  • Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.

  • Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.

  • Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.

  • Works harmoniously and professionally with co-workers and supervisors.



Who You Are

  • At least 1+ years of security experience, preferably within Hotels

  • At least High School diploma - Bachelors Degree Preferred.

  • Apply an ethical approach to the outcome of situations.

  • Strong interpersonal and relationship-building skills to work with peers, superiors and clients.

  • Work in a safe, prudent and organized manner.

  • Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts.

  • Reading, writing and oral proficiency in the English language

  • Ability to multi-task in a high volume and demanding environment.

  • Strong problem solving skills, ability to handle difficult situations and guests.



This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com .

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC Know Your Rights' Information poster please visit this website: EEOC - Know Your Rights

Service Culture

Currently operating 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

FOUR SEASONS HOTELS & RESORTS

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Chiusa

Security Officer (oncall)

Stati Uniti

Part-time, A tempo indeterminato

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