Experience Concierge
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Experience Concierge

H Elevation

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Experience Concierge

Cosa comprende il lavoro

EXPERIENCE CONCIERGE (Front Desk Receptionist / Concierge)


Location: Milano, Italy


Description of the Hotel:


Exclusive luxury 5 star hotel, located in a historical city landmark, is looking for an Experience Concierge.


Position description and goals:


A) The Experience concierge is a brand ambassador, representing all the cultural values and tradition from the hotel brand.


B) Must create an out-of-the-box experience in Milano, pursuing guest service personalization.


C) The candidate must be detail-oriented and devoted to the excellence service.


D) This position has a commitment beyond all of the traditional services standards and must exceed the guest expectations.


E) The Experience Concierge has the responsibility to take any action necessary to give each guest a one-of-a-kind and unforgettable experience.


F) Front Desk Administrative duties:


The Experience Concierge is in charge of all the administrative duties that are included at a Front Desk Department (Check IN, Check OUT, Upgrade programs, Communication with HKP and Maintenance, between others).


G) The Experience Concierge must achieve sales and guest recognition program goals.

Su di te

Requirements:


• Hospitality professional, with a minimum of 2 years experience with similar roles working for luxury hotels.

• Very proactive and dynamic.

• Degree in Hospitality Management or other related fields

• Fluency in English (Mandatory).

• Full availability and flexibility regarding work schedule.
  • Lingue richieste: Italiano e Inglese. Tedesco, Francese e Spagnolo sono un plus

L'azienda

Connecting hoteliers with new ideas.

H Elevation: Elevating Hospitality Solutions for a Dynamic Marketplace

H Elevation is a distinguished hotel consulting and recruitment firm that excels in crafting, implementing, and managing cutting-edge hospitality solutions tailored to the ever-evolving marketplace.

With a focus on the intricacies of the hospitality industry, we bring forth our expertise to create, distribute, and operate innovative solutions that meet the unique demands of this dynamic sector. Our comprehensive approach ensures that each aspect of your hospitality business receives meticulous attention, enabling you to achieve operational excellence and exceed customer expectations.

Whether you require strategic consulting, talent acquisition, or operational optimization, H Elevation is your trusted partner in navigating the complexities of the hospitality landscape. With our industry insights and a deep understanding of market trends, we deliver bespoke solutions that drive growth, enhance guest experiences, and ultimately elevate your business to new heights.

Partner with H Elevation for unparalleled expertise and a commitment to excellence in the realm of hospitality solutions.

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Scaduta

Experience Concierge

Milan, Italia

A tempo completo, A tempo indeterminato

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