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Hilton Milan

Pubblicata 3 mesi fa

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Cluster Sales Manager - Franchise

Cosa comprende il lavoro

- Analysis local market trends and competitor activity to identify business leads

- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams

- Negotiate room rates/packages with corporate clients

- Develop and implement creative local marketing channels, including social media channels

- Prepare company contracts for the hotel in accordance with current business and pricing conditions

- Work within current business strategies and recognising potential opportunities

- Attend Sales events, as required

- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads

- Answer customer queries in a prompt and professional manner

- Manage staff performance in compliance with company policies and procedures

- Recruit, manage, train and develop the Sales team

Dipartimento: Guest Relations Management

Su di te

Positive attitude and good communication skills

- Commitment to delivering a high level of customer service

- Excellent grooming standards

- Flexibility to respond to a range of different work situations

- Ability to work under pressure and under own initiative

- Experience in a sales role with a proven track record to close a sale

- Strong proficiency of Italian and English. French or German would be highly valued

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local market

Knowledge of hospitality

Passion for sales and for achieving targets and objectives

Degree-level qualification in a relevant field

Lingue richieste: Inglese e Italiano. Tedesco e Francese sono un plus

L'azienda

Hilton Milan is located near the Central Station, a short distance from the city center and well connected with the major airports in Milan.

It has 319 rooms, of which 211 Hilton Guestrooms, 105 Executive Rooms and 3 Suites. For the most discerning traveler, the Executive Rooms offer additional services such as private check-in/check-out and exclusive access to our Executive Lounge with complimentary breakfast, snacks and drinks during the whole day.

The meeting area, our exclusive Hilton meetings is located on the first floor and includes 10 meeting rooms that can accommodate from 6 to 180 people. They are all lightened with natural light and equipped with the latest technologies, including wired and wireless Internet and video conferencing facilities.

The Milano Pacific Restaurant and Cosmopolitan Lobby Bar & Lounge are the venues where you can taste the typical dishes of traditional Italian and local cuisine.

For relaxation and well-being of its guests, the Hilton Milan has a fitness center, equipped with modern facilities that is open 24/7.

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