Hilton has been named the 2019 #1 Place To Work For By Fortune Magazine
. Be part of something bigger and join us by working at the Hilton Anatole! Join a fun, energetic, customer serviced focused team.The Hilton Anatole is a prestigious, landmark hotel near Downtown Dallas, celebrating its 40th anniversary. Located in the Market Center and Design District it is just 5 minutes from Uptown and Downtown Dallas.What will I be doing?
What are we looking for?
- Organizes and oversees all tour group arrivals/pre-assigned groups to ensure total group satisfaction
- Ensures that all guests are confirmed and specific accommodations are pre-assigned, and all requests for special accommodations are met daily.
- Answers and dispatches telephone calls.
- Maintains call logs and ensures guest satisfaction through follow up calls.
- Resolves guest challenges throughout their stay in our Hotel
- Provides prompt and courteous service to meet Company's high standards.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
- Customer Focus
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands
. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!