Service Leader - Stewarding 管事部主管
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Service Leader - Stewarding 管事部主管

Kerry Hotel, Beijing

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Service Leader - Stewarding 管事部主管

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Kerry Hotel, Beijing under Shangri-La Hotel Management

北京嘉里大酒店

 

The Brand Experience

 

Kerry is an urban lifestyle destination where the hotel and neigbourhood seamlessly connect and everyone is welcome. It is vibrant and buzzing with life and activity, defined by a spirited style and a careful attentiveness. We create an environment that promotes a balanced lifestyle for our guests and colleagues to embrace individuality and style with an unpretentious manner.

 

At Kerry Hotels, we believe in offering a sense of the familiar by connecting the hotel with the neighborhood and allow spaces for people to achieve their lifestyle. We want to be inclusive, approachable and welcoming of diversity.

 

Kerry Hotel, Beijing

 

Kerry Hotel, Beijing is an urban lifestyle destination where the hotel and neighborhood seamlessly connect and create a space where everyone is welcome. It is vibrant and buzzing with life and activity defined by a spirited style and a careful attentiveness.

 

People are the heart of Kerry Hotel, Beijing, and we invite you to be a part of this positive energy.

We are hiring Service Leader - Stewarding.

 

As a Service Leader - Stewarding, we rely on you to:

 

  • Establish effective communication with Associates to gain their trust and respect through his/her hard work; 与员工建立起有效的沟通机制,通过努力的工作来得到员工的信任和尊重;

  • Assist any Associate in his/her job performance, when required, to ensure guest satisfaction.  Assist in implementing an effective training program for new and current associates; 协助他人工作,来确保客人的满意。对新人和同事,要协助进行有效的培训;

  • Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations; 通过轮换调配来确保区域划分公平。处理日常相关事务;

  • Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas. 准时并礼貌的递送所有的点单,通过与客人的接触和对客人区域的清洁,来树立一个积极正面的形象。

 

We are looking for someone who:

  

  • Minimum 2 years work experience hotel operations; 至少拥有2年的酒店工作经验;

  • Good problem solving, administrative and interpersonal skills are a must; 拥有解决问题、行政管理和人际交往能力;

  • Food service permit or valid health/food handler card as required by local government; 食品服务许可或当地政府规定的有效的卫生或健康上岗证;

  • Rich stewarding knowledge and management skills. 丰富的管事知识及管事管理经验和技能。

 

 

By applying to this position, you have read, understood and agreed to our Data Protection Policy. (if the hyper link does not navigate you to the policy, please copy this URL and view in web browser:https://www.shangri-la.com/group/careers/data-protection)

 

 

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Service Leader - Stewarding 管事部主管

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