Receptionist
Cosa comprende il lavoro
L’Addetto/a Reception risponde a Front Office Manager.
- Contratto CCNL Turismo Full Time; Orari di lavoro trasparenti e sostenibili; Alloggio con wi-fi gratuito; Fornitura Divise e relativo servizio lavaggio gratuito; Pasti gratuiti presso il Ristorante "Noi" (anche nei giorni di riposo e fuori orario); Formazione Aziendale e Tecnico-Professionale; Processo di valutazione della performance oggettivo e trasparente; Premi economici aggiuntivi per le migliori performance; Possibilità di soggiornare nei Resort Lefay e usufruire dei relativi servizi con tariffe scontate; Agevolazioni per acquisto prodotti a marchio Lefay.
- Dipartimento: Reception
Su di te
Buona conoscenza pacchetto Office;
Orientamento alla relazione con l’Ospite;
Ottima attitudine al problem solving e gestione reclami;
Forte motivazione al lavoro in team;
Disponibilità e flessibilità;
Non è richiesta esperienza pregressa in hotel di lusso.
- Lingua richiesta: Inglese. Tedesco e Russo sono un plus
L'azienda
Lefay Resorts aims to become the Italian reference brand in the international market of luxury wellness holidays through the creation of a collection of eco-resorts according to the Italian style and living and the new Lefay concept of luxury.
Lefay Resort & SPA Lago di Garda, opened in 2008, is the first jewel of the Group and is located in Gargnano, while Lefay Resort & SPA Dolomiti opened on 1st August 2019 in the splendid scenery of the Dolomites, declared by UNESCO a “World Heritage Site”.
All strategic activities of the Brand are managed by the Corporate Office, which features several departments: Business Development; Administration, Finance & Control; Marketing & Sales; Purchase; HR; Quality & Sustainability; IT and Central Reservation Office.
The real key to Lefay’s success lies in the excellence of its Staff, whose satisfaction must be as important as the satisfaction of Guests. Great attention is paid to selection, training and professional growth of the Team, with general and specific training courses and unique benefits. Each month, the Company awards an employee who demonstrates total dedication in the job and, once a year, an Employee Satisfaction Survey is organised to monitor the internal level of wellbeing. Lefay Resorts aims to create a corporate culture and establish a relationship of mutual trust and sense of belonging.