Manager Guest Service
Cosa comprende il lavoro
Hideaway Beach Resort and Spa is a luxury island resort located in the north of the Maldives. A short flight by seaplane from Malé, the capital, Hideaway offers a private escape in paradise. Surrounded by soft white sand and beautiful coral reefs this is the island you have dreamt of all your life.
Hideaway Beach Resort & Spa is honoured to be the winner of a wide range of awards and recognitions, on both national and international levels. These awards reflect our ongoing efforts and passion for what we do.
We always strive to be the best resort in the Maldives and to provide an unforgettable experience for all our guests at Hideaway Beach Resort & Spa.
Key Responsibilities:
-As the front-line Chief Ambassador in addressing all guest requests and concerns
-Anticipate and deliver guest needs
-Always on the floor looking to create the next "wow" moment for the guest
-Manage an effective Guest Service Department
- Attractive package + Monthly Service Charge
- Dipartimento: Guest Relations Management
Su di te
-Excellent Communication Skills
-Guest oriented with focus on personalized service
-Flexibility to respond to a range of different work situations
-Ability to work under pressure in a diverse multicultural team
-Excellent grooming standards
-Comfortable to live and work on the Island Resort
- Lingua richiesta: Inglese.
L'azienda
Lily Hotels & Resorts counts almost 20 years of experience in the business of operating resorts and gaining confidence in the international market. The numerous awards won by both the resorts (Hideaway Beach Resort & Spa, Lily Beach Resort & Spa) managed by the company are evident to the success of the company.
We are committed to dynamic growth and service excellence build upon our heritage of traditional hospitality. We strive to consistently meet and surpass guests’, employees’ and other stakeholders’ expectations. We feel pride in making efforts to position the Maldives through new concepts and facilities.
The company emphasizes in hiring experienced and well-skilled professionals from the international job market to maintain the service provided by the resorts.
