Questa posizione non è più disponibile, ma ce ne sono altre Prenotazioni offerte di lavoro presso Mandarin Oriental
Mandarin Oriental
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Reservations Agent
Cosa comprende il lavoro
Duties and Responsibilities
- Report directly to the Reservation Manager
- Answer all enquiries, in a professional and consistent way, ensuring all the guests needs are identified and options are pro actively suggested
- Ensure all reservation details are correctly entered into the property management systems and that guest information is accurately maintained
- Ensure all confirmations are accurately sent out within 12 hours making personal references to their choices
- Promote seasonal packages and current promotions to our guests
- Ensure all other administrative duties are completed to Mandarin Oriental Hotel Group Standard Operating Procedures for the Reservations Department.
Requirements
- Minimum 2 years working experience in the hotel industry.
- Proactive communication skills.
- Computer literate.
- Possess a friendly, energized and outgoing personality.
- Strong Team Player.
- Able to work concentrated and effective under pressure.
- Must possess ability to coordinate multiple tasks.
- Excellent English and Indonesian communication skills both written/verbal.
- Ability to maintain a high degree of confidentiality.
- Possess high degree of stamina, agility and flexibility.
- Sales and customer focused.
- Takes initiative.
- Self-motivated and high interest in self-development
Advertised: SE Asia Standard Time
Applications close: SE Asia Standard Time
- Dipartimento: Prenotazioni
Chiusa
Reservations Agent
A tempo completo, A tempo indeterminato
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