Franchised Front Office Manager
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Franchised Front Office Manager

Marriott Worldwide

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Franchised Front Office Manager

Cosa comprende il lavoro

Job Number 23094046
Job Category Rooms & Guest Services Operations
Location Atlanta Marriott Perimeter Center, 246 Perimeter Center Parkway NE, Atlanta, Georgia, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

Additional Information

This hotel is owned and operated by an independent franchisee, Hospitality Ventures Management Group. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

Lead front office activities of hotel and proactively look for opportunities to create memorable experiences for our guests! Responsible for driving excellent guest service results and assisting guests with aspects of their stay, reservation and room assignment activities including various requests and inquiries. Ensure supervisors and team members are provided training, support and tools to take care of our guests. Must have Marriott experience.

Career Overview

  • Hands on approach to leading the Guest Services team
  • Maintains staffing levels of the department. 
  • Maintains supplies and inventory controls for the Front Office and Pantry.
  • Assigns duties and shifts to team members and observes performances to ensure adherence to hotel policies and established operating procedures.
  • Partners with other department leaders to ensure coordination of activities.
  • Answers inquiries pertaining to hotel policies and services.
  • May be required at any time to assume the job duties of the Front Desk Clerk or any other position which is directly supervised by this position.


Supervisory Responsibilities:

  • Directly supervises 5 to 10 employees in the Front Office. 
  • Interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.


Requirements

  • One to two years related experience and/or training with a minimum of six months experience as a Front Office Manager
  • Outstanding track record improving guest service scores.
  • Previous Marriott brand experience preferred.


Educational Requirements:

  • Bachelor's degree (B. A.) from four year college or university; or equivalent combination of education and experience.


Hours

  • Must be available to work a variety of shifts to include nights, weekends and holidays.


Benefits

  • Medical Insurance
  • Dental Insurance
  • Disability Insurance
  • Employer Paid Life Insurance
  • Paid Vacation
  • Employer Matching 401(k)
  • Free Parking


This company is an equal opportunity employer.

frnch1

Chiusa

Franchised Front Office Manager

Atlanta, GA, Stati Uniti

A tempo completo, A tempo indeterminato

Data di inizio:

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