Front Office Manager
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Chiusa

Front Office Manager

Cosa comprende il lavoro

• Diriger l'équipe de réception comptant une dizaine de collaborateurs.
• Gestion du personnel, notamment sur le recrutement, la formation, le suivi du dévelopement et les plannings.
• Être très opérationnel/le et assurer sa présence en réception durant les périodes ou heures de forte activité.
• Assurer la satisfaction client, suivre et traiter les possibles litiges.
• Suivre la facturation et le traitement de caisses.
• Collaborer avec le service de réservations pour le traitement des demandes par email ou téléphone et la mise à jour du PMS Sihot et OTAs.
• Suivre les prévisions et vérifier les chiffres en comparaison avec le budget.
• Séconder la Direction, notamment dans la gestion du personnel.
  • Possibilité d'être logé/e dans l'hôtel durant le premier mois suivant la prise de poste.
  • Formations à la One University à Munich, entre 2 et 3 fois par an. Prime de motivation sur objectifs. Tarif employé dans les hôtel Motel One en Europe.
  • Dipartimento: Reception Responsabile Rooms Division

Su di te

Vous avez le sens de l’accueil, vous aimez bien recevoir et l’hôtellerie est votre passion, alors vous êtes au bon endroit ! Nous espérons que vous apprécierez travailler dans une équipe multiculturelle et que vous serez prêt(e) à travailler au sein de nos différents départements, pour assurer que nos clients passent un agréable séjour.

En plus, vous êtes ouvert d’esprit, la communication est votre point fort, vous avez du charisme et savez diriger et motiver une équipe de manière autonome. Parmi vos qualités vous avez une grande orientation client, un haut niveau d’excellence du service et votre but est de continuer à vous développer.
  • Lingue richieste: Inglese e Francese. Tedesco è un plus

L'azienda

About Motel One
LIKE THE PRICE. LOVE THE DESIGN.
Motel One is the creator, and a champion of the budget design concept with currently more than 79 hotels in 11 countries, find us in Germany, Austria, Switzerland, Belgium, Denmark, Poland, Czech Republic, Netherlands, Spain, France and UK. Motel One Paris Porte Dorée is the first Hotel in France with 255 rooms, One Lounge and terrace with breakfast and bar and a parking.

We believe in a unique combination of high-quality interiors, exclusive design, excellent service and outstanding city centre locations, all at an attractive price. Based in Munich, we are expanding all over Europe. Our number one goals are happy guests and an enthusiastic and dedicated team.

LIKE THE JOB. LOVE THE TEAM.
Our heart beats turquoise. We see ourselves as a team - from the management to the apprentice. Together we work to change the hotel world for the better. We focus on personality and embrace diversity. The Motel One spirit can be experienced not only in the hotel, but also at our various team events. In addition, at Motel One you benefit from a wide range of career opportunities, individual development plans and an attractive bonus scheme. Join the Motel One team and start your career with one of the best employers in the industry.

Both guests and industry experts value the Motel One policy of providing "Great Design for Little Money", offering high standards of service, a smart design with superior-quality materials and prime city centre locations.

The central assets of Motel One are its employees. Whether you are starting a career or whether you are a manager, Motel One gives you opportunities for professional and personal development, as we believe in the value of each individual.

You can look forward to professional development options at our own One University in Munich and exciting career prospects at hotels that are due to open in various major European cities. You’ll also benefit from our company-wide incentive programme, allowing you to boost your salary beyond the standard rate in our industry.

Due to the excellent commitment of our employees, Motel One received many awards in the past years as TOP Employer in the Hospitality Industry.

Vedi profilo
Chiusa

Front Office Manager

Paris, Francia

A tempo completo, A tempo indeterminato

Data di inizio:

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