Madrid Chloé - Stylist ECI
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Madrid Chloé - Stylist ECI

Richemont

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Madrid Chloé - Stylist ECI

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The Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women’s bodies from the stiffly formal fashion of the time through a luxury ready-to-wear offering.

For almost 70 years, Chloé has been inspiring femininity by designing fashion collections and accessories, crafting stories and sharing experiences. Our founder's forward-looking vision of femininity continues to inspire our long-term commitment to support the advancement of women.

Women moving forward. For a fairer future. This is our purpose guiding all we do. Today, our ultimate goal is to create beautiful products with meaningful impact for people and for the planet.

We take pride in receiving B Corp certification. As we mark this new stage, reinventing how we do business, we hope to inspire other organisations.

That’s why we are building teams who are committed to our mission. We want to share this approach within the company and with our community at large.

Due to the upcoming opening of two points of sale in Madrid, we are looking for people with a passion for fashion to start their career with us.

Chloé Sales Associate

A Chloe Sales Associate is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family.

Is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

A Sales Associate is:

  1. A Client Relationship owner


  • Delivers exceptional Customer Service and Takes pride in Developing long-term relationships
  • Aware of CRM targets and actively engages in all actions to reach them
  • Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
  • Consistently captures client data and takes notes of ALL qualitative information
  • Knows his/her portfolio of customers, and the VVICs and VICs he/she handles


  1. An omnichannel business partner


  • Has at heart to offer excellent customer service and delivers strong business performance
  • Uses all omnichannel services available to grow sales
  • Aware of store and individual Sales and KPI´s targets and actively engages in all actions to reach them
  • Actively completes trainings and participates in all commercial activities set by management.
  • Consistently works to achieve given sales, KPIs and CRM targets
  • Aware of local trading environment and competitors ‘activities


  1. AN OPERATIONS EXCELLENCE supporter


  • Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers
  • Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time
  • Implements all guidelines related to store and BOH Management and participates in inventories
  • Supports after sales clients and follows up to ensure impeccable after sales service
  • Complies with established Richemont Policies and Standards


WE LOOK FOR PEOPLE WHO DEMONSTRATE ENTREPRENEURSHIP, WHO CHERISH TOGETHERNESS,

WHO STRIVE FOR EXCELLENCE, WHO EMBRACE CREATIVITY AND WHO AIM TO HAVE A POSITIVE IMPACT.

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Madrid Chloé - Stylist ECI

Madrid, Spagna

A tempo completo, A tempo indeterminato

Data di inizio:Il prima possibile

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